About Seraphine 

 Seraphine is a global leader in maternity and nursing wear. With over two decades of experience. What we do at Seraphine is more than just fashion and clothes. We help women feel confident in their changing bodies and enable them to continue to express the choice and style they had prior to pregnancy and during pregnancy, whilst providing them with product innovations that make motherhood a breeze.

We're more than just a clothing brand. We're a community that understands the unique needs and challenges of expectant and new mothers. Our commitment to quality, comfort, and style has made us a trusted choice for women worldwide.

Workplace and Culture

Driven by innovation and a passion for excellence, our team thrives on achieving market-leading results. We value resourcefulness, dependability, and diverse perspectives, fostering a culture of go-getters who push boundaries every day. At Seraphine, we do what we love and invite exceptional individuals from all backgrounds to join us on this exciting journey.

Location: Soho - 464 W Broadway, New York, NY 10012

Payrate: $20/hour

Hours: 16–20 hours per week

Availability: Must be available Thursdays, Fridays, and some weekends (schedule subject to change)

Main Responsibilities: 

Customer Service and Sales:
• Greeting and assisting customers: Welcoming customers, offering assistance, and answering their questions about products and store policies.
• Product knowledge: Being knowledgeable about the products offered, including features, benefits, and uses.
• Making recommendations: Suggesting products that meet customer needs and preferences.
• Handling sales transactions: Operating a point-of-sale (POS) system, processing payments, and issuing receipts.
• Handling returns and exchanges: Processing returns and exchanges according to store policies.
• Promoting sales and promotions: Informing customers about current sales, promotions, and loyalty programs.
• Building customer relationships: Developing rapport with customers to foster repeat business.
• Meet or Exceed sales Goals Consistently: Build and maintain strong customer relationships by providing excellent service and product knowledge. Stay up to date ...
Store Operations:
• Maintaining a clean and organized store environment:
Stocking shelves, arranging displays, and ensuring the store is tidy and visually appealing.
• Inventory management:
Assisting with inventory tasks, such as receiving shipments, conducting stock counts, and reporting low stock levels.
• Following company policies and procedures:
Adhering to company policies regarding customer service, sales practices, and store operations.
• Teamwork:
Collaborating with other team members to achieve sales goals and provide excellent customer service.